Description

Small business owners, we encourage you to take time out of your busy day to attend Small Business Smarts,a series of seminars focusing on matters that impact your business and can help you run your operation more effectively!

Join us on November 19, at the Chamber as we welcome Tony Marder with ActionCOACH, for Delivering Great Customer Service: How it can give your business an edge over your competitor. 

Topics discussed will include:

• How to identify who your best customers are
• What they mean to your business 
• How to implement principles of great service
• Why people leave you for your competition
• The ladder of loyalty that leads to raving fans for your business